Mashhad Municipality
Systems Engineer · Smart City Platform
Mashhad, Iran
14 Connected
Departments
30+ VPN
Field Offices
Unified
Citizen Portal
Overview
Engineered the digital services backbone for Mashhad — Iran's second-largest city — unifying citizen-facing portals, inter-department workflows, and field-office connectivity into a single municipal technology platform.
Role Summary
Built municipal digital infrastructure including citizen service portals, cross-department workflow automation, GIS-linked urban service requests, and site-to-site VPN connectivity for 30+ field offices.
Responsibilities
- Developed unified citizen portal for permits, complaints, and municipal payments
- Built workflow engine connecting 14 municipal departments
- Integrated GIS-linked service request routing for urban infrastructure issues
- Deployed site-to-site VPN mesh for 30+ remote field offices
- Maintained PHP/Python backend services and Nginx reverse proxy layer
Key Achievements
- Consolidated 6 legacy citizen portals into one unified entry point
- Cut inter-department request routing time from days to hours
- Enabled real-time GIS tracking for urban service request resolution
- Achieved 99% VPN uptime across all connected field offices